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06/01/2025 By : Michelle Marais

New Year, New Skills: Why Now Is the Time to Boost Your Travel Expertise

As a travel agent, you’re no stranger to change. Whether it’s keeping up with shifting travel trends, adapting to new technology, or navigating a post-pandemic world, staying ahead is a constant challenge. The new year is the perfect opportunity to take stock, refresh your knowledge, and position yourself as the go-to expert for your clients. That’s where Online Travel Training (OTT) comes in.

Why Training Matters More Than Ever

The travel industry is always evolving, and so are your clients' expectations. Today’s travellers want more than just a holiday; they’re seeking unique experiences, personalised itineraries, and trusted advice from someone who truly understands their needs. By investing in your professional development, you’re not only enhancing your expertise but also building trust and loyalty with your clients.

OTT’s courses offer a flexible, accessible way to stay informed about the latest destinations, travel products, and booking tools. Whether you’re new to the industry or a seasoned pro, there’s always something new to learn.

The Benefits of OTT Courses

  1. Specialist Knowledge That Sells Clients are more likely to book with someone who knows the ins and outs of a destination or travel product. OTT’s courses are designed to give you in-depth knowledge that sets you apart from competitors. Whether it’s luxury cruises, adventure travel, or emerging destinations, specialising can lead to higher commissions and repeat business.

  2. Flexible Learning for Busy Schedules As a travel agent, your time is precious. OTT’s online platform allows you to learn at your own pace, fitting training around your existing commitments. Whether you’ve got 10 minutes between calls or an afternoon to dive deep, you can progress at a speed that suits you.

  3. Stay Ahead of Industry Trends From sustainable travel to multi-generational holidays, the industry’s hottest trends are constantly shifting. OTT’s courses keep you informed and ready to meet demand, ensuring you’re always ahead of the curve.

  4. Build Confidence and Credibility When you’ve completed an OTT course, you’re armed with the knowledge to answer even the trickiest client questions. This confidence translates into better client relationships and more bookings.

Top Tips for Making the Most of OTT Courses

  1. Set Goals: Decide what you want to achieve this year, whether it’s mastering a new niche, increasing your product knowledge, or diversifying your client base.

  2. Schedule Regular Learning: Block out time each week to focus on training—even 30 minutes can make a difference.

  3. Take Notes: Jot down key points during your courses to reference later, especially when speaking with clients.

  4. Promote Your Expertise: Once you’ve completed a course, share your new skills on social media and include them in your marketing materials.

Make 2025 Your Best Year Yet

The start of the year is an ideal moment to invest in yourself and your career. By taking OTT courses, you’re not just gaining knowledge—you’re building the skills to create unforgettable travel experiences for your clients. In a competitive market, that’s what will set you apart.

So why wait? Explore the courses on offer, and take the first step toward a more successful year. Your future self—and your clients—will thank you.

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